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Posts: 1
Registered: ‎08-26-2019

Unknown error while trying to cite while you write in Word 2011 Mac and Endnote X9

Dear all,


when I try to insert a citation in a word 2011 document on Mac OS Mojave (10.14.6) I only get the message "AnuUnknown error occurred" (screenshot attached). I use Endnote X9. I made sure I use Endnote, not Endnote online in preferences-> applications.

Unfortunately, I cannot update Word, as this is my companies laptop.

I'd be grateful for any help.