08-26-2019 06:40 AM
when I try to insert a citation in a word 2011 document on Mac OS Mojave (10.14.6) I only get the message "AnuUnknown error occurred" (screenshot attached). I use Endnote X9. I made sure I use Endnote, not Endnote online in preferences-> applications.
Unfortunately, I cannot update Word, as this is my companies laptop.
I'd be grateful for any help.