06-24-2021 03:07 PM
After I updated to Endnote 20.1 the internal PDF Viewer/editor displays on each page of the PDF's the watermark "DEMO" in oblique big blue letters. Is this a bug? Why is this happen and how can I remove it?
3 weeks ago - last edited 3 weeks ago
Having the same issue. Here is the response I got from Clarivate Support:
Thank you for contacting Clarivate.
I regret to inform you that it is a known issue and we have escalated this to our Development Team. Our Development Team is currently working on the issue and I would certainly update you once I heard back from them.
Unfortunately, I do not have the exact timeframe of when the issue would resolve. As a workaround, you can view the PDF under the Summary tab and select "Open with Microsoft Edge" from the drop-down list.
I apologize for the inconvenience caused.