11-21-2019 10:53 AM
I think you need to call support to walk you thru the steps. Sorry. Their info is copied below.
If that does not help
Please contact Technical Support directly
1-800-336-4474 option 4 then 1 or
12-03-2019 03:04 AM - edited 12-03-2019 03:07 AM
Standard Recovery: With the library closed, in EndNote go to "Tools > Recover Library". Click OK to the notice that comes up, then select the library file you would like to recover (you may need to browse to the folder on your computer in which the library is located).
for more insights on backup - straitsresearch.com/
12-04-2019 07:48 AM
If your EndNote library deleted is deleted, you can follow some steps:
• The fist is the library closed, in EndNote go to "Tools > Recover Library".
• Select ok and notice on your screen
• Then select the library file you would like to recover