03-11-2019 07:55 PM
I notice this issue is over 12 months old.
Is this something we can expect resolution of soon?
I am on OSX Mojave and received the warning that Endnote X8 was not fully compatible.
I upgraded to Endnote X9 as it claimed to be fully compatible, so I assumed it was 64 bit.
Performance is DISMAL working in Word with CWYW, with Endnote freezing for up to 30 sec to find and insert a reference (sometimes longer so I give up).
Please Endnote, is this something that will be fixed soon, or will I need to start looking for alternatives?
03-15-2019 11:11 PM
Start looking for alternatives. Seriously. It ain’t getting fixed anytime soon based on past experiences. I switched to bookends but there are many alternates and at least one should fit your needs. Good luck.
04-20-2019 10:02 AM
MacOS 10.15 will preview at WWDC in June 2019, with beta versions going out to developers soon thereafter. It will be released in fall. At that point, EndNote X9 will no longer function, except for people who stay with an older MacOS. Very poor performance by Clarivate; they have known all of this for at least two years.
04-22-2019 12:25 PM
We are planning a release for later this year to address 64-bit
compatibility; we are developing it now. I can't say yet if it'll be a beta
first, or just a general EndNote X9 for macOS update. I also can't yet give an
exact release date, but it should be before Apple's own release, unless Apple
changes their usual timing.
As more information becomes available, we will be sharing here and on our
EndNote News Twitter feed.
04-30-2019 12:17 PM
Due to the extensive engineering required, at this time we will be unable to patch versions older than X9 in advance of Apple’s release. We do apologize for any inconvenience caused by this situation.
2 weeks ago
Catalina has now been announced and it's clear that 32 bit app are no longer supported.
The developer beta is out and the public beta will probably be out somewhat soon… No EndNote for any of the folks using these releases already.
I understand that EndNote X9 will not be patched for the full general release in the fall, but any news on a β of EndNote X10 with 64 bit?
I fear that a number of users will be tempted to start looking elsewhere if nothing gets out (or if there is no clear message as to when something will come out).
2 weeks ago
To be fair, converting from 32 bit to 64 is hardly a matter of just flipping a switch. There's usually a lot more involved than that, and I'd be quite surprised if we got a free EndNote X9 patch. That being said, the warning has been lound and clear for quite some time and I really hopewe'll get a public β of the next 64 bit version sooner rather than later.