04-12-2018 03:31 PM
So according to multiple Apple rumor sites, 32 bit programs will no longer be supported in the next OS update this fall. According to my computer, Endnote x8 is not a 64 bit program. I seriously hope this will not require a paid upgrade. Anyone have any details on this?
04-12-2018 07:06 PM
So I also tweeted this. The @EndNoteNews Twitter account replied to me stating:
EndNote X8 is 32-bit, but we are watching the progress of this rumor and will determine a course as information becomes available.
The problem is this isn't a rumor. I replied to them with several news sites with actual screenshots of the transition. Its going to be hell to rewrite this Application from the ground up by fall. I think I need to move to Mendeley or something else because EndNote is really slacking.
04-13-2018 11:43 AM
Hello! I'm the Product Manager for EndNote and I wanted to respond to you directly on this.
You're correct -- and I could have phrased that better in the Tweet. The timing is still a question mark and that's the part we're still considering rumor, but you're completely right that the transition itself is not. The good news is we've been expecting this and have a lot of the ground work done already. We have a plan and are moving forward as we wait for more concrete timing information from Apple.
Additionally, from what we've seen and heard from Apple thus far, 32-bit applications are expected to still open and run. There will be a one-time, dismissable warning that the application should be updated, but it shouldn't cause much of a workflow interruption. That said, addressing this is a priority for us as soon as possible.
I hope that clarifies! Thanks for reaching out.
04-13-2018 12:07 PM
I'm a bit surprised there is any issue with this. I mentioned this several months ago as it came up on a development seed of macOS, and indeed it's been clear for some time now that 32-bit apps on the Mac will soon cease to work. I'm running 10.13.5 and do get the warnings. If the app could be recompiled, and perhaps also address the horrible slowdowns I and many others have reported over and over again to no avail, that would be great. The slowdowns are a huge problem and the recompiling to 64-bit support might be a good time to address this. Thanks.
04-13-2018 02:43 PM
Thank you for the update both of you guys. Clearly the popup will come up on 10.13.5 warning its going to stop working, and my guess is it wills top working in 10.14 which will be released this fall (the beta will start in June). I'm glad to see there has been SOME work on the 64 bit version. I am also 100 percent behind dtoub and others who are trying to get you all to figure out this slowness issue. I have a brand new 15" MacBook Pro with touchbar and its painful honestly. Here's hoping your solution will come sooner rather than later, especially for those of us who like to play with the betas.
05-14-2018 09:39 AM
I am using MacOS 10.13.4, Word 2016 and the latest Endote version and Endnote doesn't work anymore at all for me.
I had to reinstall all my system to go back to 10.13.3 which was a bit waste of time and delayed my work.
I completely disagree with "what we've seen and heard from Apple" and "32-bit applications are expected to still open and run". Given the price of your product you should have at least came up with a 64-bit version months ago (I found messages on this forum asking for it more than a year ago).
Can you tell us when the 64-bit version will be released or should we just move to another software that is actually supported and not just meekly reacting with years delay?
09-04-2018 07:07 AM
I really hope for a 64-bit version. Unfortunately, EndNote X9 for mac is still a 32-bit application.
EndNote for mac has become incredibly slow (you can see many complaints in other threads). This is because it seems having problems with memory managment when doing complex tasks. People write that EndNote works better when the library is not on a network drive or if attachments are remived from the library. This does help a little.
However, there is a truly magical trick: go back to a non-Retina screen. One of my collaborators keeps EndNote 8 on an old non-retina Macbook Air. It works very fast, even with attachments and with libraries kept in Dropbox. Apparently, EndNote has problems with indexing PDFs, generating previews (even when no PDF preview is turned in, apparently, a hidden preview is generated), etc., when dealing just with more memory to assign. Hopefyully, moving to 64-biut resolves problems with managing screen and preview data.
09-07-2018 11:13 PM
Yes, the new version is still 32 bit. This is really not acceptable in my book. I will not be upgrading to X9. Instead I'll move onto another software that is up to date and fully compatible with the latest Mac OS Mojave.
3 weeks ago
Since you are the product manager of endnote, would you be so kind to look at the many posts I have made with regards to the absolutely mediocrity of X9 (and X8) in termes of stability, speed, and performance and try to answer the whole community as well as myself, why Clarivate is ignoring our complaints. I am planning to leave endnote and start bookends. Its been enouph.
former x7 betatester and phd student
3 weeks ago
Exactly. Good luck waiting for a reply. You’ll like bookends. While no software is perfect, it’s made my life way easier since I ditched the expensive, buggy and poorly-supported EN8 months ago. Shoulda done it sooner.