Sitemap | EndNote
Showing results for 
Search instead for 
Do you mean 
Reply
New User
Posts: 1
Registered: ‎03-11-2019
1

Re: Will Endnote for Mac x8 Support 64-bit by Fall

I notice this issue is over 12 months old.

Is this something we can expect resolution of soon?

 

I am on OSX Mojave and received the warning that Endnote X8 was not fully compatible.

I upgraded to Endnote X9 as it claimed to be fully compatible, so I assumed it was 64 bit. 

It's not!!

 

Performance is DISMAL working in Word with CWYW, with Endnote freezing for up to 30 sec to find and insert a reference (sometimes longer so I give up). 

 

Please Endnote, is this something that will be fixed soon, or will I need to start looking for alternatives?

Frequent Contributor
Posts: 75
Registered: ‎08-04-2011
0

Re: Will Endnote for Mac x8 Support 64-bit by Fall

Start looking for alternatives. Seriously. It ain’t getting fixed anytime soon based on past experiences. I switched to bookends but there are many alternates and at least one should fit your needs. Good luck. 

Enthusiast
Posts: 15
Registered: ‎10-23-2013
1

Re: Will Endnote for Mac x8 Support 64-bit by Fall

MacOS 10.15 will preview at WWDC in June 2019, with beta versions going out to developers soon thereafter. It will be released in fall. At that point, EndNote X9 will no longer function, except for people who stay with an older MacOS. Very poor performance by Clarivate; they have known all of this for at least two years.

Administrator
Posts: 665
Registered: ‎06-04-2008
0

Re: Will Endnote for Mac x8 Support 64-bit by Fall

We are planning a release for later this year to address 64-bit
compatibility; we are developing it now. I can't say yet if it'll be a beta
first, or just a general EndNote X9 for macOS update. I also can't yet give an
exact release date, but it should be before Apple's own release, unless Apple
changes their usual timing.

 

As more information becomes available, we will be sharing here and on our
EndNote News Twitter feed.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.
Contributor
Posts: 44
Registered: ‎07-19-2009
0

Re: Will Endnote for Mac x8 Support 64-bit by Fall

So, Tony, I take it from your reply that we'll have to upgrade to X9 to get 64 bit support?

 

Thanks.

 

Ken

Administrator
Posts: 665
Registered: ‎06-04-2008
0

Re: Will Endnote for Mac x8 Support 64-bit by Fall

Due to the extensive engineering required, at this time we will be unable to patch versions older than X9 in advance of Apple’s release. We do apologize for any inconvenience caused by this situation.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.
Frequent Contributor
Posts: 67
Registered: ‎12-22-2015
1

Re: Will Endnote for Mac x8 Support 64-bit by Fall

Catalina has now been announced and it's clear that 32 bit app are no longer supported.

The developer beta is out and the public beta will probably be out somewhat soon… No EndNote for any of the folks using these releases already.

 

I understand that EndNote X9 will not be patched for the full general release in the fall, but any news on a β of EndNote X10 with 64 bit?

 

I fear that a number of users will be tempted to start looking elsewhere if nothing gets out (or if there is no clear message as to when something will come out).

 

Corentin

New User
Posts: 3
Registered: ‎10-29-2018
0

Re: Will Endnote for Mac x8 Support 64-bit by Fall

I will not even buy X10 if X9 is not going to be patched for a 64 bit compatibility...

Frequent Contributor
Posts: 67
Registered: ‎12-22-2015
1

Re: Will Endnote for Mac x8 Support 64-bit by Fall

To be fair, converting from 32 bit to 64 is hardly a matter of just flipping a switch. There's usually a lot more involved than that, and I'd be quite surprised if we got a free EndNote X9 patch. That being said, the warning has been lound and clear for quite some time and I really hopewe'll get a public β of the next 64 bit version sooner rather than later.

 

 

Corentin

Regular
Posts: 14
Registered: ‎07-16-2015
1

Re: Will Endnote for Mac x8 Support 64-bit by Fall

[ Edited ]

Apple announced their 64-bit roadmap YEARS ago. This was not a willy-nilly decision. Apple has legitimate reasons for the move to 100% 64-bit. Their developer documentation clearly describes the reasoning and methodology behind this decision.

 

99% of the software I manage (~400 Macs) made the change to 64-bit a long time ago (most in 2017). EndNote is one of the only applications lagging behind. From a technical perspective, it will be hard to justify staying behind on operating system versions simply because one 3rd-party software vendor isnt ready to make the change.

 

This is not a trivial change. Developers were encouraged to start the required development work years ago in preperation for macOS 10.15 Catalina (shipping in fall 2019). Anyone acting surprsed  or angy at Apple has been asleep at the wheel. Please dont fain surprise or shock,  or act like "Apple is being mean to us again!"

 

My company is running EndNote X8. I'm disapointed (but hardly surprised) that Clarivate hasnt made the move yet. I really hoped that EndNote X9 would be 64-bit but it is still 32-bit.

 

If EndNote X10 is required for 64-bit (and Clarivate doesnt do it's due diligence on supporting customers with X9 or X8) then I would have to agree with many of you who are looking for other options...