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New User
Posts: 1
Registered: ‎03-11-2019
0

Re: Will Endnote for Mac x8 Support 64-bit by Fall

I notice this issue is over 12 months old.

Is this something we can expect resolution of soon?

 

I am on OSX Mojave and received the warning that Endnote X8 was not fully compatible.

I upgraded to Endnote X9 as it claimed to be fully compatible, so I assumed it was 64 bit. 

It's not!!

 

Performance is DISMAL working in Word with CWYW, with Endnote freezing for up to 30 sec to find and insert a reference (sometimes longer so I give up). 

 

Please Endnote, is this something that will be fixed soon, or will I need to start looking for alternatives?

Frequent Contributor
Posts: 71
Registered: ‎08-04-2011
0

Re: Will Endnote for Mac x8 Support 64-bit by Fall

Start looking for alternatives. Seriously. It ain’t getting fixed anytime soon based on past experiences. I switched to bookends but there are many alternates and at least one should fit your needs. Good luck. 

Regular
Posts: 11
Registered: ‎10-23-2013
0

Re: Will Endnote for Mac x8 Support 64-bit by Fall

MacOS 10.15 will preview at WWDC in June 2019, with beta versions going out to developers soon thereafter. It will be released in fall. At that point, EndNote X9 will no longer function, except for people who stay with an older MacOS. Very poor performance by Clarivate; they have known all of this for at least two years.

Administrator
Posts: 575
Registered: ‎06-04-2008
0

Re: Will Endnote for Mac x8 Support 64-bit by Fall

We are planning a release for later this year to address 64-bit
compatibility; we are developing it now. I can't say yet if it'll be a beta
first, or just a general EndNote X9 for macOS update. I also can't yet give an
exact release date, but it should be before Apple's own release, unless Apple
changes their usual timing.

 

As more information becomes available, we will be sharing here and on our
EndNote News Twitter feed.

Best Regards,
Tony M.
RS
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
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Contributor
Posts: 39
Registered: ‎07-19-2009
0

Re: Will Endnote for Mac x8 Support 64-bit by Fall

So, Tony, I take it from your reply that we'll have to upgrade to X9 to get 64 bit support?

 

Thanks.

 

Ken

Administrator
Posts: 575
Registered: ‎06-04-2008
0

Re: Will Endnote for Mac x8 Support 64-bit by Fall

Due to the extensive engineering required, at this time we will be unable to patch versions older than X9 in advance of Apple’s release. We do apologize for any inconvenience caused by this situation.

Best Regards,
Tony M.
RS
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
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