Won't list more than one author

I am using APA 6, but no matter what i do it won’t insert more than one author in word. What can I do?

If you have created these references by hand please note that in your library each author needs to entered on a separate line.

If you did not enter them one per line then EndNote would not display them properly.

Please see our website about how to enter the authors properly.

https://support.clarivate.com/Endnote/s/article/EndNote-Records-with-more-than-one-author-do-not-show-properly-when-formatted?language=en_US

If you have references with more than 6 authors than APA will always shorten to first author and et al.

If this does not resolve the issue then:

Please contact Technical Support directly
1-800-336-4474 option 4 then 1

or
https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US