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Administrator
Posts: 688
Registered: ‎06-26-2008
0

Re: Word 2016 (MAC) fails to load Endnote X8 CWYW plugin

[ Edited ]

Please have a look at this article:

 

https://support.clarivate.com/Endnote/s/article/EndNote-Word-2016-Mac-version-16-Compatibility

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com
New User
Posts: 2
Registered: ‎01-19-2018
0

Re: Word 2016 (MAC) fails to load Endnote X8 CWYW plugin

Hi, 

 

I'm having the same problem with EndNote X7. Microsoft Autoupdate just installed 16.9 for me, and I'm unwilling to go back several version to get EndNote to work. Will you be supplying a patch for X7, or is there a beta version I could try? I'm two weeks short of a publisher's deadline on a book. 

 

Thanks,
Greg

Administrator
Posts: 688
Registered: ‎06-26-2008
0

Re: Word 2016 (MAC) fails to load Endnote X8 CWYW plugin

Hello Greg,

 

Going from version 16.9 to version 15.41 is actually only going back one production update release of Word 2016 and not several:

 

https://support.office.com/en-us/article/update-history-for-office-2016-for-mac-700cab62-0d67-4f23-9...

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com
Highlighted
New User
Posts: 1
Registered: ‎03-30-2018
0

Re: Word 2016 (MAC) fails to load Endnote X8 CWYW plugin

Hi Jason,

 

I'm in Switzerland and working with the German version of Word 2016 (MAC) and Endnote X8.2. As long as I use the Word version 15.41 everything is fine. As soon as I update to the latest Word version (currently 16.11), the plugin does not load any more.

 

Is this a language issue? Any solution other than sticking to the old Word version?

 

Markus

New User
Posts: 1
Registered: ‎04-26-2018
0

Re: Word 2016 (MAC) fails to load Endnote X8 CWYW plugin

Beta versions do work if you sign-up..

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