Hello Alberto,
Please see if you have the Mendeley add-in installed in Word as per this article:
https://support.clarivate.com/Endnote/s/article/EndNote-Cannot-edit-Range
Hello Alberto,
Please see if you have the Mendeley add-in installed in Word as per this article:
https://support.clarivate.com/Endnote/s/article/EndNote-Cannot-edit-Range