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User
Posts: 11
Registered: ‎03-02-2009
0

Re: Word Update 16.8 (171129)

The typical fix from the sw developer that I have witnessed having used EndNote since 1992 is a paid upgrade.

I eagerly await X9 to be on sale so I can actually use Word with EndNote, until the next time it breaks.

Administrator
Posts: 688
Registered: ‎06-26-2008
0

Re: Word Update 16.9

Those of you who installed the EndNote X8.2 Mac Beta and are having issues getting the Cite While You Write tools to load in Word 2016, please reach out to our Technical Support team:

 

http://www.endnote.com/contact

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com
New User
Posts: 2
Registered: ‎01-23-2018
0

Re: Word Update 16.9

Hi,

 

I am using Endnote X7 and had the same problems after the last Word update. Should I wait for a compatible add-in or downgrade my Word? Thanks!

 

 

BM
New User
Posts: 3
Registered: ‎01-23-2018
0

Re: Word Update 16.9

I am also interested in the question whether EndNote 7 will also updated with a plugin compatible with Word 16.xx.

 

Word 15.xx can easily be retrieved by replacing Word.app 16.xx in the Apllications folder with an old Word.app 15.xx from TimeMachine or another backup.

New User
Posts: 1
Registered: ‎01-23-2018
0

Re: Word Update 16.9

Hi Jason, 

 

I have the Word version 16.9 and Endnote 8.2 but when I try to cite this error compare on my screen

 

"A COM exception has occurred. 

Cannot edit Range."

 

How can I fix it?

 

thank you

 

Alberto

Administrator
Posts: 688
Registered: ‎06-26-2008
0

Re: Word Update 16.9

Hello Alberto,

 

Please see if you have the Mendeley add-in installed in Word as per this article:

 

https://support.clarivate.com/Endnote/s/article/EndNote-Cannot-edit-Range

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com
Visitor
Posts: 4
Registered: ‎01-24-2018
0

Re: Word Update 16.9

OK removing Mendlay from word worked for me, all ok now

 

Moderator
Posts: 432
Registered: ‎06-04-2008
0

Re: Word Update 16.9

EndNote X7 is not compatible with this new Word 2016 version 16.9 release If you have EndNote X7, you can select to downgrade your version of Word/Office to the production release of version 15.xx. Make sure the option Automatically Download and Update is not enabled. In Word 2016, click the "Help" menu and select "Check for Updates." Here, make sure this is set to either "Manually Check" or "Automatically Check."
 

  1. Quit Word.
  2. Browse to the Applications folder.
  3. Move the Microsoft Word application file to the Trash.
  4. Download the http://officecdn.microsoft.com/pr/C1297A47-86C4-4C1F-97FA-950631F94777/OfficeMac/Microsoft_Word_15.4...
  5. Run the downloaded package file to install Word 2016 version 15.41 again.
Best Regards,
Tony M.
Technical Support Representative RS
Clarivate Analytics
Formerly the IP & Science business of Thomson Reuters

Phone: +1 800 336 4474
clarivate.com
ipscience.tr.com

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New User
Posts: 1
Registered: ‎01-27-2018
0

Re: Word Update 16.9

Dear Jason, this solution works. However, what if one needs to use both Endnote and Mendeley add-ins?

New User
Posts: 2
Registered: ‎01-29-2018
0

Re: Word Update 16.8 (171129)

When will Endnote be compatible with Word 16.xx? 

 

This is a huge frustration. I've had to do all sorts of hacks to keep running Word 15.xx on my mac. Considering how many academics use macs this has to be affecting thousands of people around the world.

 

Some effort to resolve this quickly would be appreciated.