Every time I insert a reference my word document shuts down and opens again.
The reference is where it should be in my text, but additionally it added all references in the end. Ending up with multiple references. Same thing happens when I'm editing a reference, word closes down and opens.
It is possible that your document has corrupt field codes in it. We have a KB article on our web site that gives the steps to remove all of the field codes and clean up the document. You should first make a backup of your Word document and then follow the steps:
Product Specialist Phone: +1 800 336 4474 clarivate.com Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.
