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Posts: 13
Registered: ‎11-15-2014
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blank EndNote Registration Window

[ Edited ]

I have upgraded from X9.3 (latest version) to 20.1. MacBook BigSur 11.6 Intel

 

Every time I open the application, I get a blank "EndNote Registration" window, with two buttons at the bottom "Cancel" and "Sync"... When I click on Sync, it synchronises with the cloud without any problems.

 

Every time I synchronise, the window appears.

 

With the right button the "Reload" option appears... but it doesn't load the content of the window.

 

Restarting does not solve the problem.

 

How can I stop the window appearing repeatedly?

Thanks