Is it just that record? If you add a different record does it do the same? What does the record itself look like? Have you edited that output style Harvard_UL_2016? Can you zip the document into a folder and attach it?
Is it just that record? If you add a different record does it do the same? What does the record itself look like? Have you edited that output style Harvard_UL_2016? Can you zip the document into a folder and attach it?