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Posts: 2
Registered: ‎09-24-2017
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error with create New Reference Library

this message appears when create new library on endnote x9:


[Window Title] New Reference Library [Content] C:\Users\Ahmed\Documents\My EndNote Library.enl File not found. Check the file name and try again. [OK]


I tried to re install endnote three times. gives same message. and can't either open any library.


I've reinstalled endnote x8. and it's working will.

how can I fix this?


Posts: 858
Registered: ‎06-04-2008
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Re: error with create New Reference Library

Please contact Technical Support directly

1-800-336-4474 option 4 then 1




We are here to help whenever you run into issues.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
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