05-04-2018 12:40 PM
when i close word my references get deleted, the plain text is intact but when i press "edit & manage citation(s)" i get the message "this document does not contain any editable citations, citations must be formatted to use the edit citations tool".
I use windows 10, word 16 and endnote X8
05-04-2018 03:14 PM
What kind of save are you doing? is it a .txt rather than .docx or .doc -- or are you saving to a odt or other filetype that isn't a word doc type? -- "plain text" would erase any fields inserted by endnote.