Sitemap | EndNote
Showing results for 
Search instead for 
Do you mean 
New User
Posts: 1
Registered: ‎03-20-2019
0 Kudos

no creation of imported files in the import folder




I have several libraries in endnote. Just used one different from the usual and tried to link it to an "import folder" different from the usual one. despite being able to import my pdf files in the library, no "imported files" was created where the imported pdf are usually put. Any help with that? it means that each time I tried to import a new pdf, it runs through the whole pdf folder, which takes ages.  

many thanks for your help





Posts: 821
Registered: ‎06-04-2008
0 Kudos

Re: no creation of imported files in the import folder

Please contact Technical Support directly
1-800-336-4474 option 4 then 1 or

We are here to help whenever you run into issues.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
Visit Customer Service – Get Help Now at for all your support needs.