"Reference not appears in text but appears in the Bibliography"

I wonder if it is a bug, relating to the Arabic characters? Should the citations be rendered in Arabic as as well? 

I would contact tech support or maybe other users here, have had experience with writing in left to right languages with unicode characters.   www.endnote.com/support 

A quick google suggests that Endnote isn’t able to correctly cite in left-to-right languages, but there is little detail. 

I can’t find much and these are probably not relevant.  

http://www.adeptscience.co.uk/kb/article/1381A  and 

https://support.clarivate.com/Endnote/s/article/EndNote-Appearance-of-reference-numbers-for-the-Word-languages-that-are-written-from-Right-to-Left