10-25-2017 03:59 AM
I'm quite desperate because I can't use my Endnote library anymore.
When I try to look for a reference, for exemple using an author name (which I know it does exist in my library), the message "no matching references found" appears. SAme thing when I try to insert a reference in a Word file from endnote.
I've been using Endnote for 10 years, I've got more than 3000 references with 2000 pdf files, currently with EndNote X7.
I'm talking about my own library, not the online library.
I'm completely stucked up, I don('t know what to do, as my all library is on Endnote, and I can't access them anymore.
Thank you for the advices
DocLucho, French Guiana
10-25-2017 06:45 PM
not only this
I can't make any search among my references
when I make a search, it's always responding "no matching references found" , even if the author name or the year are present in my library.
I linked an example (screen print) to this message. I searched the authors Wandji, and as you can see, it is present in the list of references. Nevertheless, the software answers : "no matching references found"
do you understand my problem?
10-26-2017 09:02 AM - edited 10-26-2017 09:03 AM
Well, that is good, as it means you have your library!
I would copy both the .enl file and the .DATA folder and subfolders to another folder to backup your library and then try - on the original - Tools>recover library to see if that repairs it. If that doesn't work, I would contact support at www.endnote.com/support (call rather than using form, if possible).
11-22-2018 12:35 PM
I have the same problem and would be very interested in how you solved it last year?
I can neither search for references by author/keyword/any field without the error message "no matching references found" (although I am sure, as you were, that I certainly have these references in my library! I look at the list, search for an entry, that I can see at the same time..."no matching references found" ).
Nor can I create new Smart Groups, which are not empty, or use old Smart Groups (rules are still "there", but no references anymore, although they had at least 10 references in each Smart Group). The only groups still existing are the ones that I created manually (before knowing how Smart Groups work).
I even tried creating a new Smart Group with/ and searching for my most favorite keyword, which just indicates whether I already read the literature or just added it to my EndNote file (so this is a keyword like "read" and applied most often in my library and I already had a Smart Group for that...but guess...)...still nothing is working.
I am totally frustrated, I have to write a chapter for my PhD for which I read literature in the last weeks, but also last year...searching for the references from last year by scrolling down through the whole reference list would take a lot of time.
Please help me! So far, I really preferred EndNote to any other literature organizing program, but at the moment I hate it, I stood up extra early today and was extremely motivated to write this chapter (which doesn't happen a lot these days...), I was even earlier in the office than my early-bird-office-mates...just wanted to create a Smart Group for one subchapter...aaaand motivation gone, because EndNote wasn't working as it should be...when my office mates came in, I was already in the mood for heading home again still stayed very long..but didn't write a single word
Thousands of thanks to anybody, who could offer a solution!!!!