I have the same isssue.
I had word2016 15.19.1.
Still the issue is not solved.
Then I was suggested to go back to 15.17.
Still the same issue.
Sigh,
I am waiting the support team to come back with new solution…
I have the same isssue.
I had word2016 15.19.1.
Still the issue is not solved.
Then I was suggested to go back to 15.17.
Still the same issue.
Sigh,
I am waiting the support team to come back with new solution…