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New User
Posts: 2
Registered: ‎04-03-2015
0

Ambiguous citation not working correctly

Hi, I'm having issues with the format of my citations and reference list.  I have two articles by the same author in the same year, and so it should be 2005a and 2005b, but insead EndNote has decided it's 2005a and 2005c.  I can't figure out why it's doing this, or how to change the c to b.  Please help!  Thanks.

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User
Posts: 5
Registered: ‎04-02-2015
0

Re: Ambiguous citation not working correctly

Hi Sabavan,

I'm having exactly the same problem - see the posting below on Multiple items by same author in same year - and have followed the advice so far although it hasn't fixed it yet. I did wonder if it might be something to do with Ambiguous citations but as I haven't changed any settings I'm not sure what they should be - there was a recent update to EndNote X7 so that might have changed something?

If you manage to find a solution do post it so I can try it too.

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Mentor
Posts: 8,217
Registered: ‎04-10-2008
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Re: Ambiguous citation not working correctly

[ Edited ]

Okay.  I just formatted a document in 7.2 -- document was the expected 1998a, 1998b and 1998c-- updated to 7.3 and yep  -- in a library with only 3 records I constructed, when I updated the bibliography, I got 1998a, 1998c and 1998e as the years for APA 6th output style.  Not sure if it is the style or endnote yet.  will play around a bit more 

 

will update just the other thread on my experiences.  http://community.thomsonreuters.com/t5/EndNote-How-To/Multiple-items-in-same-year-by-same-author-not...

 

(long time Endnote user)
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New User
Posts: 2
Registered: ‎04-03-2015
0

Re: Ambiguous citation not working correctly

I also upgraded the software yesterday, looks like that may be the problem.  No idea how to revert to the previous version though!  My assignment is due on Monday, so I might end up having to convert the reference list to text and amending it that way - what a pain.

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Mentor
Posts: 8,217
Registered: ‎04-10-2008
0

Re: Ambiguous citation not working correctly

I find Cell and Harvard work correctly with 7.3, -- but APA 6th didn't.  Not sure what is different.  Can you sneak by with one of the other output styles?  

(long time Endnote user)
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Administrator
Posts: 57
Registered: ‎12-03-2007
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Re: Ambiguous citation not working correctly

Hey all,

 

I just wanted to let everyone know we're aware of the problem, it is indeed specific to X7.3, and we've got folks working on the problem.  We're very sorry for any panic felt when seeing nonsensical citation identifiers, I can understand the anxiety that this might cause.  In the meantime, if you've got a paper due, we've got a few workarounds that should help.

 

First of all, EndNote online isn't impacted by the issue, so if the style you're using is available there, it should be a pretty simple matter to change the Application tab in your CWYW prefs in Word to format with the EndNote online version of the style.

 

Alternately, EndNote X7.2.1 still works fine.  Rather than revert your own copy, which can be a pain, please feel free to reach out to tech support and have us format your document for you, we'd be more than happy to save you the trouble.

 

Unfortunately, I can't say when we expect to have a fix out to the public, but in the meantime hopefully these options will help, especially if you have anything due soon.  Thanks, and again, we're very sorry for the inconvenience.

Rick Meyler
Manager of Technical Support
Global Customer Support

Clarivate

Phone: +1 800-336-4474
endnote. com
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Moderator
Posts: 113
Registered: ‎04-14-2008
3

Re: Ambiguous citation not working correctly

Hello all,

 

We have a beta release available with a potential fix for this issue. If you are interested in beta testing the release, please contact me and I will send more details about what testing involves. This is for X7.3 users only. Please indicate if you are on Mac or Windows.

 

Best regards,

Sharon

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New User
Posts: 3
Registered: ‎04-16-2010
0

Re: Ambiguous citation not working correctly

I'm experiencing this same issue - Windows 7 Pro. 64 Bit. How do I get the beta release?

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New User
Posts: 3
Registered: ‎04-16-2010
0

Re: Ambiguous citation not working correctly

Rick, Could you provide more details on switching to the online CWYW option as a short-term fix? I wouldn't assume that it's an easy fix if people have never used the online aspects of Endnote. As a start, I've tried uploading my references to an Endnote online account and it failed. Advice?

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Visitor
Posts: 1
Registered: ‎04-13-2015
0

Re: Ambiguous citation not working correctly

Hi Sharon, I would like to try the beta release. What should I do?