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Mentor
Posts: 8,217
Registered: ‎04-10-2008
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Re: Ambiguous citation not working correctly

I don't think the references need to be in the online version -- as the travelling library should still provide the needed information.  -- Or am I wrong?  

(long time Endnote user)
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Mentor
Posts: 8,217
Registered: ‎04-10-2008
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Re: Ambiguous citation not working correctly

[ Edited ]

To change to the online version of endnote (word 2010-2013) - on the endnote ribbon, open the " Preferences ". and the last tab is Applicaiton.  You change to Endnote Online from the dropdown there.  

 

And I tested, the citations in the formatted manuscript do not need to be in the online library.  It will fix the ambiguous lettering just find with the online version of endnote and APA 6th.  

(long time Endnote user)
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Visitor
Posts: 1
Registered: ‎04-17-2015
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Re: Ambiguous citation not working correctly

Hi,

 

I contacted techincal support about my problem with Endnote 7.3 and was advised to contact you for the beta version. I wonder how I could get that? I am using windows.

 

Thanks,

 

Cuong

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Mentor
Posts: 8,217
Registered: ‎04-10-2008
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Re: Ambiguous citation not working correctly

Really -- they told you to post here?  How strange.  Why didn't they just let Sharon know???? 

(long time Endnote user)
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New User
Posts: 1
Registered: ‎04-18-2015
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Re: Ambiguous citation not working correctly

Hi Sharon,

 

Could I please get the beta release - Windows 7 Pro. 64 Bit

 

Thank you.

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Visitor
Posts: 1
Registered: ‎04-21-2015
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Re: Ambiguous citation not working correctly

Hello Rick,

 

I am having the same issue, and I would like your tech support to revert my document to ver.7.2.1.

Could you tell me where to send my document?

 

I hope you get back to me immediately as I have a paper deadline soon!

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New User
Posts: 1
Registered: ‎04-21-2015
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Re: Ambiguous citation not working correctly

Hi

 

Yes the online version does not have the problem but the online version does not support author (year) format.

 

 

Please advised.

 

Ritchie

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Administrator
Posts: 57
Registered: ‎12-03-2007
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Re: Ambiguous citation not working correctly

Hi again all,

 

Contact details for Technical Support to have us do the formatting for you can be found at:

 

http://endnote.com/support

 

If you'd like to contact the beta coordinator for access to the beta fix, they can be reached through the forums by clicking on their name in the post on the previous page, or via email at:

 

endnote.betacoordinator [at] thomsonreuters.com

 

Very sorry for the confusion there.

Rick Meyler
Manager of Technical Support
Global Customer Support

Clarivate

Phone: +1 800-336-4474
endnote. com
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New User
Posts: 2
Registered: ‎04-21-2015
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Re: Ambiguous citation not working correctly

I did wonder if it might be something to do with Ambiguous citations but as I haven't changed any settings
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New User
Posts: 2
Registered: ‎04-27-2015
0

Re: Ambiguous citation not working correctly

 

I'm having the same problem

 

May you help me to fix my citations with same author and same year?

 

Dear friend
 
I'm having problems: It's appearing wrong letters when I cited references from same author and same year!!
 
Corrected expected:
(Gottsberger and Silberbauer-Gottsberger 2006a; b),
 
But is appearing in this way: with letter K, instead of "b": 
(Gottsberger and Silberbauer-Gottsberger 2006a; k).
 
 
Expected: (Paulino-Neto 2014a, b, c)
Appearing:  (Paulino-Neto 2014a, h, n)
 
Thanks