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Mentor
Posts: 8,217
Registered: ‎04-10-2008
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Re: Ambiguous citation not working correctly

Yes this is the bug the entire thread is about.  Either use the online version to format, contact Tech support to have them format it for you or contact the beta coordinator for access to the beta fix via email at:

 

endnote.betacoordinator [at] thomsonreuters.com

(long time Endnote user)
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New User
Posts: 1
Registered: ‎05-02-2015
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Re: Ambiguous citation not working correctly

Rick,

 

Do you have any idea as to when a patch will be released? I am using a custom citation style, so I cannot use EndNote online, and I would rather not send the document to your tech staff or install the beta version.  Alternatively, are there any other workarounds?

 

Thanks.

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Moderator
Posts: 113
Registered: ‎04-14-2008
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Re: Ambiguous citation not working correctly

[ Edited ]

Hello all,

 

We are preparing to deploy an X7.3.1 patch to fix the ambiguous citation issue early next week. Therefore we are no longer sending out pre-release copies.

 

If you are under a deadline and need help formatting, please contact tech support. Thank you for all of your input, which helped us to resolve the problem.

 

Best regards,

Sharon

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New User
Posts: 1
Registered: ‎05-04-2015
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Re: Ambiguous citation not working correctly

Hello! I am interested in testing this option. I am currently using Windows on a desktop. My email address is elly1@ualberta.ca

Thanks!

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Mentor
Posts: 8,217
Registered: ‎04-10-2008
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Re: Ambiguous citation not working correctly

I highly recommend removing a direct email link as they can be harvested by spammers.  put in things like at and [.dot]  to make it more difficult (or edit msg and delete it if they have contacted you already).  

 

(long time Endnote user)
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New User
Posts: 2
Registered: ‎10-14-2016
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Re: Ambiguous citation not working correctly

Hi there, I am having the same problem with Endnote X7.7 with the citations appearing out of order no matter what I try to do and sort order I use.  Has a patch been developed as promised in 2015? My document is for a masters at university and look ridiculous with (Royce 2011b) at the beginning of it and infront of (Royce 2011a).

regards Belinda

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Mentor
Posts: 8,217
Registered: ‎04-10-2008
0

Re: Ambiguous citation not working correctly

This thread is about a bug which used the wrong letters entirely, which was fixed.  You want something that is specified by publishers, to contravene what they define as ordering rules.  You can read a discussion here for workarounds, but you should check with your university if they want what you esthetically prefer.  

 

http://community.thomsonreuters.com/t5/EndNote-General/Ambiguous-citations/m-p/29629#M6606  

(long time Endnote user)
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New User
Posts: 1
Registered: ‎10-25-2016
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Re: Ambiguous citation not working correctly

Can you sneak by with one of the other output styles?  Man Sad

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New User
Posts: 2
Registered: ‎10-29-2016
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Re: Ambiguous citation not working correctly

I'm experiencing this same issue - Windows 7 home. 32 Bit.

How do I get the beta release?

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Mentor
Posts: 8,217
Registered: ‎04-10-2008
0

Re: Ambiguous citation not working correctly

What issue?  The bug skipping letters in the original post was corrected long ago.  The ordering of citations isn't a bug.  

(long time Endnote user)