Hello, Diamy:
I am not quite sure what you mean by “the EndNote Web symbol.” If you mean where your EndNote tools will show in Word 2011, they should show up under the tools menu.
If you still aren’t seeing your EndNote X4 tools in Word 2011, please try the steps below:
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In the EndNote program, confirm that you are updated to EndNote X4.0.2 by clicking on the EndNote menu next to the Apple. If this says simply About EndNote X4, rather than X4.0.2, you need to download the update, which you can get from our website here. Follow the steps on that page to download and install the update.
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If the update is already installed, or if after installing the update you still don’t see the tools, click the EndNote menu again and confirm in now says X4.0.2. Choose the Customizer.
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In the Customizer, check the box for Cite While You Write and click Next.
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On the next screen, click the + button and navigate to the Applications: Microsoft Office 2011 folder and choose your Word icon. Click Open.
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Click Set. Browse to the following path (or your language equivalent, if you have a non-English system)
Applications: Microsoft Office 2011: Office: Startup: Word
Click Ok.
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Click Next on the Customizer and the process should complete.
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Open Word. If you still do not see the tools, click on the Word menu and go to Preferences. Choose File Locations>Preferences.
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Highlight Startup and then click the Modify Button. Set the same path as you did in Step 5 above.
Click Ok.
- Restart Word. Do the tools now show?