Thanks for the reply. I appreciate it. I went through everything here with no luck. The only thing I haven’t tried is removing Word and EndNote and starting again.
This happens ALL the time (seemingly whenever Word and Endnote change versions). It is really unacceptable, on the part of BOTH MSWord and Endnote, to have this behaviour. The two manufacturers MUST put their heads together to come up with a way for this NOT to happen and not force users to root around in their configuration/Library/etc folders.
I guess that’s what I have to do…remove and reinstall everything? Horrible horrible horrible :(.