01-16-2018 11:05 AM
Hi!
I just got the pop-up that EndNote needed to update, so I ran the update. However, afterwards, the cite while you write option in Word 2016 did not work anymore.
When I want to add a citation, it does not automatically add itself to my reference list anymore and it shows up, in text, like this:
The NPS is a tool to measure customer loyalty, the higher the score, the more loyal the customer Reichheld, 2003 #18}.
What can I do to fix this problem?
Kind regards,
Marloes
01-16-2018 12:12 PM
Hello Marloes,
That will typically happen if Instant Formatting is not turned on in Word. Please see this article:
https://support.clarivate.com/Endnote/s/article/EndNote-Instant-Formatting-settings-in-Word
11-27-2018 11:26 PM
Hello,
I have the same problem. Turning on Instant Formatting does not do anything. I still have all the citations as, for exmaple, (Dortmans, 2017 #100), and nothing appearing in the references. I am using the latest version of Endnote9.
Any other suggestions?
Matan
11-30-2018 09:45 AM - edited 11-30-2018 04:29 PM
Endnote is usually set to use curly brackets as delimters for temporary citations {Dortmans, 2017 #100}. these can be set in Endnote's preferences settings (edit> preferences>Temporary citations delimiters) or in an individual word document on the Endnote toolbar/ribbon in bibliography dialogue menu. (see image)
DO NOT try to use normal parentheses, or every parenthetical item will try to be interpreted as a temporary citation.