Showing results for 
Search instead for 
Do you mean 
Reply
New User
Posts: 1
Registered: ‎01-16-2018
0

Cite While You Write Problem

Hi! 

 

I just got the pop-up that EndNote needed to update, so I ran the update. However, afterwards, the cite while you write option in Word 2016 did not work anymore. 

When I want to add a citation, it does not automatically add itself to my reference list anymore and it shows up, in text, like this: 

 

The NPS is a tool to measure customer loyalty, the higher the score, the more loyal the customer Reichheld, 2003 #18}.

 

What can I do to fix this problem? 

 

Kind regards, 

Marloes 

Administrator
Posts: 688
Registered: ‎06-26-2008
0

Re: Cite While You Write Problem

Hello Marloes,

 

That will typically happen if Instant Formatting is not turned on in Word. Please see this article:

 

https://support.clarivate.com/Endnote/s/article/EndNote-Instant-Formatting-settings-in-Word

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com
New User
Posts: 1
Registered: 2 weeks ago
0

Re: Cite While You Write Problem

Hello,

 

I have the same problem. Turning on Instant Formatting does not do anything. I still have all the citations as, for exmaple, (Dortmans, 2017 #100), and nothing appearing in the references. I am using the latest version of Endnote9.

Any other suggestions?

 

Matan

Mentor
Posts: 7,929
Registered: ‎04-10-2008
0

Re: Cite While You Write Problem

[ Edited ]

Endnote is usually set to use curly brackets as delimters for temporary citations {Dortmans, 2017 #100}.  these can be set in Endnote's preferences settings (edit> preferences>Temporary citations delimiters) or in an individual word document on the Endnote toolbar/ribbon  in bibliography dialogue menu.  (see image)

 

DO NOT try to use normal parentheses, or every parenthetical item will try to be interpreted as a temporary citation.

(long time Endnote user)