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New User
Posts: 1
Registered: Thursday
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Configure Bibliography showing blank options in Endnote x9 Mac user

I am unable to change anything in my bibliogrpahy as when I select configure bibliography the following window pops up.  Does anyone know why this may be the case? 

 

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Administrator
Posts: 793
Registered: ‎06-04-2008
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Re: Configure Bibliography showing blank options in Endnote x9 Mac user

I would suggest a restart of the machine then Open EndNote first and then open a blank Word document to see if the issue persists.

 

You may need to try the steps to reset the Word preferences.

 

https://support.clarivate.com/Endnote/s/article/EndNote-Resetting-Word-Preferences?language=en_US

 

If the above does not help or if you have trouble with the steps then please contact Technical Support directly:


1-800-336-4474 option 4 then 1

 

or


https://endnote.com/contact/

 

We are here to help whenever you run into issues.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.