I’m having the same problem now with my PhD thesis. I’m only accessing the document on my computer, and am not accessing the file in different places. My computer is running X7 EndNote and Word 2013. Both were freshly installed about two weeks ago.
The workaround I’m using is:
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Click somewhere on the ENREF text.
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Right click, and choose “Remove Hyperlink”.
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Delete the text.
I haven’t noticed any issues with the remaining citations yet. I’ll go through it (all 180 pages!) in detail next week.
Emma.