Hello Error 1712 having folks,
Actually, the problem isn’t something that we can simply fix.
The problem is an actual bug with the Mac 10.8.2 operating system.
Here’s the knowledge base article that discusses the issue, along with the temporary fix…
http://kbportal.thomson.com/display/2/kb/article.aspx?aid=123873&n=1&docid=148734
I am sorry that this issue continues, but at this time it’s going to be Apple who is going to need to supply the fix in the form of an update to the Operating System. As we are not the only software package that suffers from this issue, we are hoping that the service pack with the solution to the issue arrives soon.
I am sorry about any inconvenience this may have caused.
Thanks!
Steve