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Posts: 1
Registered: ‎07-02-2019

EndNote x9 problem

I'm using Microsoft Office 2016 (version 1906, 16.0.11727.20230) and endnote x9.2 (13018) on Win 7 SP1. When I installed endnote, I tried to open word, but it crashed. After this, I opened it like an administrator and tried to remove add-in. When I'm trying to add it again, it writes to me, that this .dll is not the office add-in. After reinstall from the "configure Endnote", nothing happens. It still not working. Please help me

Posts: 631
Registered: ‎06-04-2008

Re: EndNote x9 problem

Please contact Technical Support directly

1-800-336-4474 option 4 then 1




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Tony M.
Clarivate Analytics

Product Specialist
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