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Posts: 1
Registered: ‎10-02-2018

Endnote X7 only entering temporary citations

I am using X7 and Windows 365, and instant formatting is on.  Endnote is only entering temporary citations, and I can't get it to update them or create a bibligraphy.  I have tried restarting all applications, using Endote online, opening new documents, and changing the citation format.  Help would be much appreciated!

Posts: 732
Registered: ‎06-04-2008

Re: Endnote X7 only entering temporary citations

You would first want to determine if the issue is document specific.


If you try inserting into a new blank Word document do you get the same behavior?



If it only happens with a certain document then try the steps at:



If it happens with a new blank Word document then please contact Technical Support directly:


1-800-336-4474 option 4 then 1




We are here to help whenever you run into issues.


Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
Visit Customer Service – Get Help Now at for all your support needs.