10-02-2018 01:22 AM
I am using X7 and Windows 365, and instant formatting is on. Endnote is only entering temporary citations, and I can't get it to update them or create a bibligraphy. I have tried restarting all applications, using Endote online, opening new documents, and changing the citation format. Help would be much appreciated!
10-02-2018 10:37 AM
You would first want to determine if the issue is document specific.
If you try inserting into a new blank Word document do you get the same behavior?
If it only happens with a certain document then try the steps at:
If it happens with a new blank Word document then please contact Technical Support directly:
1-800-336-4474 option 4 then 1
We are here to help whenever you run into issues.