Hello Li Mengmou,
I would contact Technical Support and they should be help troubleshoot why you are getting the error.
They can reached the following ways:
1-800-336-4474 option 4 then 1
or
Hello Li Mengmou,
I would contact Technical Support and they should be help troubleshoot why you are getting the error.
They can reached the following ways:
1-800-336-4474 option 4 then 1
or