Formatting in-text citation brackets (paranthesis)

i run the steps of FAQ but it remains

{Angelakopoulos, 2011 #15}(Angelakopoulos & Mihiotis, 2011)(Angelakopoulos & Mihiotis, 2011)(Angelakopoulos and Mihiotis 2011)(Angelakopoulos & Mihiotis, 2011)(Angelakopoulos & Mihiotis, 2011)(Angelakopoulos & Mihiotis, 2011)(Angelakopoulos & Mihiotis, 2011). what should i do to delete the additional citations, should i do it manual, or i have other choices?