How do companies with many users/libraries use EndNote?

A lot of our users will use a small desktop copy, or a copy of the main library on their desktop, to insert references into papers. That solves the problem of locking people out of libraries, but it wreaks havoc with record numbers in papers. Also, many of our users don’t ever merge their changes into the main library. We tell them to do it, but we can’t force them.

Because of that, I was really hoping that library sharing and syncing would solve our pretty significant record number problem, but I can’t figure out how to make it work.