How to correctly import an author name with diaeresis (two dots over a letter) from EndNote X9 to a Word document as in-text citation?

Hi to everyone!

If in the “Author” field of a “Journal article” of my EndNote X9 I use an author name with a diaeresis, as “Erdős”, the Word document where I insert the corresponding citation gets messy.

That means that the entire Word document loses its alignment, i.e. from “Justified” it becomes “Aligned left”, and the in-text citation loses both the link to the bibliography and the blue underline (also, the in-text citation is not blue anymore, as the other in-text citations). 

If I change the “ő” with a normal “o” without any accent, everything becomes normal in the entire Word document.

Therefore, my question is: How can I add the “Erdős” author name with the diaeresis “ő”, without messing up my Word document?

Thanks to everyone!

I would first try to reproduce the same issue in a new document with some of the same references.

If the issue cannot be reproduced then I would try the following steps on our website to clear the current document of corruption.

https://support.clarivate.com/Endnote/s/article/EndNote-Problematic-field-codes-causing-jumping-cursor-the-range-cannot-be-deleted-or-other-problems-while-formatting?language=en_US

If the issue persists or the issue happens with any document then please contact Technical Support for help with this issue.

1-800-336-4474 option 4 then 1

or
https://endnote.com/contact/