Hi,
I’m having the same problem at it is very frustrating. I just bought endnote for ipad, and was really hoping to sync between devices. But I’m getting stonewalled every time. This is the error message:
Sync Details
Sync was last run: Never
Sync Status: There are changes that need to be sent.
Sync Errors: Server.AuthenticationToken.invalidClientCredentials
Local Sync Library
Library Name: My EndNote Library-Saved-Saved.enl
Records: 365
Groups: 0
Attachments: 2
Username: ***************@live.co.uk
EndNote Web Sync Library
Serial Number: Unable to contact EndNote Web.
Records: Unknown
Groups: Unknown
Attachments: Unknown
Sync Limits
Number of Records: Unknown
Number of Groups: Unknown
Number of Attachments: Unknown
I am have a university license, the details are as per screenshot.
I have downloaded the 6.0.2, and tried to install it, but the message I get is that there is nothing to install on. Perhaps denoting that my version is already the latest? I wouldn’t know.
I am very frustrated at the moment, and would appreciate any help I can get.
Thanks
Abdullah
