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New User
Posts: 1
Registered: ‎10-16-2016
0

Re: How to sync with EndNote Web

Hello support, 

 

I am currently having a very similiar issue (see attachment) with X7.7, Windows, with a university license.

 

Error message is: "server.invalidInput - This reference is already expunged"

 

Also, the progress bar keeps stopping almost at the end of "sending updates" but never fully finishes.

I already changed my password. It didn't help.

 

Help, please! Smiley Happy

Thank you!

Ruth

New User
Posts: 1
Registered: ‎10-24-2016
0

Re: How to sync with EndNote Web

Amazing post, very helpful for me. Thanks!!

New User
Posts: 1
Registered: ‎07-30-2017
0

Re: How to sync with EndNote Web

I have the same problem. I run the lateste version of endnote

 

Sync Details

Sync was last run: Sunday, July 30, 2017 at 13:22:13 PM +0100

Sync Status: There are changes that need to be sent.

Error Code: Server.invalidInput

Error Message: Server.invalidInput - This reference is already expunged

 

How do I solve this?

 

Thank you. TW

New User
Posts: 2
Registered: ‎11-07-2018
0

Re: How to sync with EndNote Web

 

Hi There! I think I have the same problem. Did you find the solution?

 

Sync Details

Sync was last run: Wednesday, November 07, 2018 at 10:42:39 AM +0100

Sync Status: There are changes that need to be received.

Error Code: Server.AuthenticationToken.invalidUserCredentials

Error Message: The username/password specified is not valid.

 

Local Sync Library

Library Name: My EndNote Library.enl

References: 1152

Groups: 0

Group Sets: 1

Attachments: 2

Username: a.e.de_wit@lumc.nl

 

Online Sync Library

Serial Number: 3091856020 (Premium until December 29, 2019)

References: 1152

Groups: 0

Group Sets: 1

Attachments: 2 (29.73 MB)

 

Sync Limits

Number of References: 1000000 (998848 can still be added)

Number of Groups: 5000 (5000 can still be added)

Number of Group Sets: 5000 (4999 can still be added)

Attachment Storage: Unlimited

 

Regards!