Importing references from databases using OSX 10.5.4, Word 2008, Endnote X1

I can’t get a .txt file of the record to print to my desktop. Therefore I can’t import into endnote.  If I manually create a .txt file from the record via email and put it on the desk top it still doesn’t work; the filter is checked correctly

After selecting the record what format do I save in?

What encoding do I use? I have tried combinations of the choices on offer and nothing seems to work to export to my desktop.

Has anyone any ideas please

cheers

Nosila