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New User
Posts: 1
Registered: ‎02-18-2018
0

Insert Point question

I have been adding citations into my word document today and all has gone well to date until I got this message that I don't understand. "Please move the insert point outside of any other field" Could some please help to understand this. Thank you.

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Moderator
Posts: 430
Registered: ‎06-04-2008
0

Re: Insert Point question

It is possible that your document has corrupt field codes in it.  We have a KB Article on our web site that gives the steps to remove all of the field codes and clean up the document.  You should first make a backup of your Word document and then follow the steps in the KB Article at:

 

https://support.clarivate.com/Endnote/s/article/EndNote-Problematic-field-codes-causing-jumping-curs...

 

If that does not resolve the issue then please try these steps:

 

https://support.clarivate.com/Endnote/s/article/EndNote-Resetting-Word-Preferences?language=en_US

Best Regards,
Tony M.
Technical Support Representative RS
Clarivate Analytics
Formerly the IP & Science business of Thomson Reuters

Phone: +1 800 336 4474
clarivate.com
ipscience.tr.com

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