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New User
Posts: 1
Registered: ‎02-02-2018

New Document, Old Library

I am trying to start a new document but want to use an old endnote library.  I have opened the library and opened the word document but when I try to use the insert citations button from the EndNote X8 ribbon the search window is not connected to a library.  I think I am missing some super easy solution but can't seem to find the answer.


Thanks for the help!

Posts: 433
Registered: ‎06-04-2008

Re: New Document, Old Library

The issue could be the tab in Word is connecting to EndNote online instead of EndNote.


Please try the following steps to switch the tab in Word.


If that does not help then try these steps to insert instead:


To insert references selected in EndNote:

Open the Word document and position the cursor at the location where you would like the citation.

From the Tools menu, go to the EndNote submenu, and then select Go to EndNote. From the EndNote tab, select Go to EndNote.

Highlight the desired reference(s) in your EndNote library.

From the Tools menu in EndNote, select the Cite While You Write submenu and select Insert Selected Citation(s). From the EndNote tab, select Insert Citation, and then Insert Selected Citation(s).


If that does not help then you may need to contact Technical Support directly
1-800-336-4474 option 4 then 1 or

Best Regards,
Tony M.
Technical Support Representative RS
Clarivate Analytics
Formerly the IP & Science business of Thomson Reuters

Phone: +1 800 336 4474

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Posts: 7,795
Registered: ‎04-10-2008

Re: New Document, Old Library

[ Edited ]

You could also try the "go to endnote" icon on the EndnoteX8 ribbon/toolbar and see if it is jumping to the version of endnote with the old library open?  

(long time Endnote user)