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New User
Posts: 1
Registered: 4 weeks ago
0

Problem

Hello, 

I have a problem using endnote, when i cite a paper, the same citation multiplies with each update. like when i cite (Acharya 2000), it come twice when i update again as (Acharya 2000)(Acharya 2000). How to solve this problem.

Administrator
Posts: 685
Registered: ‎06-04-2008
0

Re: Problem

It is possible that your document has corrupt field codes in it. We have an article on our web site that gives the steps to remove all of the field codes and clean up the document. You should first make a backup of your Word document and then follow the steps in the at:

 

https://support.clarivate.com/Endnote/s/article/EndNote-Problematic-field-codes-causing-jumping-curs...

 

If you continue to have a problem then contact Technical Support:

 

1-800-336-4474 option 4 then 1

 

or


https://endnote.com/contact/

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.