Word 2016, Endnote X7.
I received a word document from a colleague with some 150 references she made and cited in Endnote. I see that the citations in the text (e.g. [5]) become highlighted a shade of dark grey when clicked on, as well as the references at the end of the document. Therefore I do not think they have been converted to plain text.
I have tried adding in new citations, but this begins a new reference list.
I also tried playing around with the Endnote import library features, but for some reason nothing changes.
Thank you in advance for your help!