Problems importing citations

Hi Miguel,

Thanks very much for your reply, but unfortuantely it doesn’t address my problem. I do have a library open when I try to import from Google Scholar, Google Scholar is configured for Endnote, and I have tried selecting the Endnote Import (generic) filter. It doesn’t matter which filter I choose - the window just closes and nothing happens.

As I mentioned in my original message, it is not just importing from Google Scholar that is the problem, so I suspect a more serious issue. Other problems are:

  1. When I open Endnote, I get a dialogue box that says ‘Endnote error’. I click OK and my library opens but does not display my references.

  2. When I go to File>Import in Endnote, both import options (file and folder) are greyed out.

This has been happening ever since I imported a library from a colleague.

I have already tried uninstalling and reinstalling the software, and repairing my library but it has made no difference.

I am really hoping you or someone else out there can help!

Thanks,

Jenny