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If it isn’t there, then you don’t know what style is being used (and is likely the wrong style, hence your dilema)! 

what versions of word/endnote and what operating system and verison are you using?   If you lost them, see this:

https://support.clarivate.com/Endnote/s/article/EndNote-Windows-CWYW-tools-are-disabled-and-missing-in-Word?language=en_US 

if you never saw them, this might contain the solution: 

https://support.clarivate.com/Endnote/s/article/EndNote-Windows-and-Mac-After-Install-no-Tools-in-Word?language=en_US