I agree with the question, it makes no sense to have a default sort order based on the alphabet when there is a search function that is more efficient. Conversely as the questioner said, there is a frequent and obvious need to go in and out of endnote and word while checking, adding and editing references, that requires quick access to the items just added to the library. Having to change the sort order every single time is extremely frustrating. As an endnote desktop user who is forced to use endnote web on other computers from time to time this is the biggest drawback and timewaster for me on an otherwise pretty seamless system.