Hi Leanne,
Yes - this is exactly the conclusion that I have come to. Unfortunately when I try to edit the style and change it to ‘create a complete bibliography at the end of the document’ it just doesn’t seem to want to save. I’m using a universtiy computer so perhaps they don’t want us to edit the styles or something. I’ll speak to a member of staff here to see if there’s anything I can do. Thanks for all your advice, it’s been really helpful.