Unable to sync: Alias CiteDB_0187 does not exist in cluster map

Just tried to sync my library (only have one) after updating ot EndNote X7.

I get this weird message I can’t make sense of:

Server.DBException.internalError: Alias CiteDB_0187 does not exist in cluster map

Any idea how I can fix this?

Thanks

Guy

Greetings Guy,

If you have not done so already, please get in touch with EndNote Technical Support directly so that we can help investigate your sync error further:

1-800-336-4474

press option ‘4’

press option ‘1’

Monday – Friday, 9 a.m. – 8 p.m. Eastern (GMT -5)

http://ip-science.thomsonreuters.com/techsupport/