Undo & Redo in Word won't work

what about other keyboard shortcuts?  I found this in another forum. (P.S. this user reported only some other shortcuts didn’t work, but the fix restored them all).

Reset Word Shortcuts Here is how to reset the Word 2007 Shortcuts;
On the Tools menu, click Customize.
Click Keyboard.
In the Save changes in box, click the current document name or template (template: A file or files that contain the structure and tools for shaping such elements as the style and page layout of finished files. For example, Word templates can shape a single document, and FrontPage templates can shape an entire Web site.) that contains the shortcut key (shortcut key: A function key or key combination, such as F5 or CTRL+A, that you use to carry out a menu command. In contrast, an access key is a key combination, such as ALT+F, that moves the focus to a menu, command, or control.) assignments you want to restore.
Click Reset All.
Note Reset All removes your customized shortcut key assignments and restores the original Microsoft Word shortcut key assignments in the selected template or <ocument.

Note that you can also assign shortcuts in Word.
http://office.microsoft.com/en-us/word/HA010429651033.aspx
Message Edited by Leanne on 01-13-2010 10:23 AM