Your add-in isn't compatible with this version of Word

Greetings daria_sim,

1.  You’d want to start by quitting Word altogether. 

2.  After quitting Word, open a Finder window.

3.  With Finder showing, click the “Go” menu at the top of your screen and choose “Computer”.

4.  Open Macintosh HD.

5.  Navigate to the following folder:

Library > Application Support > Microsoft > Office365 > User Content > Startup > Word

6.  Take the “EndNote CWYW Word 2016.bundle” file out of the mentioned Word folder and place it inside your Trash.

7.  Relaunch Word and open a document - you should no longer receive the mentioned error when working in Word.

Please let me know if this helps.