Your add-in isn't compatible with this version of Word

You should be able to use the following steps to remove the bundle file:

  1. Close Microsoft Word.

  2. Go to the folder “[Hard Drive Name] : Library : Application Support : Microsoft : Office365 : User Content : Startup : Word” and delete the bundle file.

Note: If you have trouble finding the above location you need to click on Finder (in the Dock the icon of a face) to the right of Finder click on the Go menu then click on Computer then click on the Macintosh Hard Drive. You should then be able to follow the path above.

Note: In non-English versions of Word, the folder named “Startup” may be called “Start” or be in the localized language of Word.